Your privacy is very important to us. We strive to offer our visitors and customers the many advantages of Internet technology and to provide an interactive and personalised experience.

This Privacy Policy is created to demonstrate our firm commitment to privacy and security. We collect information in different ways from visitors who access the various parts of our services and the network of Web sites and apps accessible through our Service. We use this information primarily to provide a customised experience as you use our services.

1. IMPORTANT NOTICE

Enhance Clinic respects your privacy. This Privacy Notice sets out how Enhance Clinic collects and processes your personal data when you access and use our Services, including the site www.enhanceclinic.ie. This Privacy Notice also provides certain information that is legally required and lists your rights in relation to your personal data under applicable law from May 2018 to address The General Data Protection Regulation (GDPR).

We may amend this Privacy Notice from time to time. We encourage you to check our Privacy Notice regularly to understand how we may process your Personal Data.

2. INFORMATION ABOUT PERSONAL DATA PROCESSING

2.1. Personal Data

This Privacy Notice relates to data about you and your interaction with our Services. “Personal Data” is information that can be used to identify you, directly or indirectly, alone, or together with other information. Personal Data includes such things as your full name, email address, phone number, precise location, device IDs, and certain cookie and network identifiers. Enhance Clinic collects, uses and discloses Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business, for advertising and marketing, and to provide you products and the Services.

2.2. How We Collect Personal Data

This Privacy Notice relates to data about you and your interaction with our Services. “Personal Data” is information that can be used to identify you, directly or indirectly, alone, or together with other information. Personal Data includes such things as your full name, email address, phone number, precise location, device IDs, and certain cookie and network identifiers. Enhance Clinic collects, uses and discloses Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business, for advertising and marketing, and to provide you products and the Services.

• When you register for an account on our website or mobile app or interact with or utilise our Products or Services.‍
  We collect Personal Data when you use or interact with our Site and Services, including when you register with us, browse our products online, or make online bookings or purchases from us. This Personal Data may include name, address, phone number, username and password, email address and location data.  We do not hold credit card details or bank account details.
• When you communicate with us or sign up for promotional materials or mobile app offers.
  We collect Personal Data when you communicate with us or sign up to receive promotional materials or information, including email address and phone number and birthdate (optional).
• When we collect data from third parties or publicly-available sources.
  ‍We may obtain certain data about you from third-party sources to help us provide and improve the Services and for marketing and advertising. We may combine your Personal Data with data we obtain from our Services, other users, or third parties to enhance your experience and improve the Services.
• When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies.
  ‍We may collect certain Personal Data using cookies and other technologies, such as web beacons, device type and IDs, geolocation, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalization, performance/analytics, and advertising. Our Use of Cookies section contains more information and options to control or opt-out of certain data collection or uses.
• Age of Consent
  ‍We do not knowingly collect Personal Data online from individuals under 18 years without parental consent. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

2.3. How We Disclose Personal Data

We may disclose your Personal Data as described in this Privacy Notice, including:

• To Affiliates and Partners.
  With companies or ventures that are owned or controlled by Enhance Clinic, and internally within Enhance Clinic, to provide and improve Services, for marketing purposes, for advertising, and for analytics.
• To Service Providers and Vendors.
  ‍With business partners, marketing partners, and vendors to provide, improve, and personalise the Services.
• For Advertising and Marketing.
  With advertising and marketing partners for advertising and marketing purposes on Enhance Clinic behalf and on behalf of third parties.
• For Legal Compliance, Law Enforcement, and Public Safety Purposes.
  ‍As permitted by law, with law enforcement, government or regulatory bodies, lawful authorities, or other authorised third parties in order to comply with laws, regulators, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Notice, or agreements with third parties, or for crime-prevention purposes.
• Actual or Contemplated Sale, Acquisition, or Reorganisation.
  ‍In connection with a contemplated reorganisation or an actual reorganisation of our business, in connection with financing, a sale, acquisition or other transaction involving the disposal of all or part of our business or assets, including for permitting the due diligence required to decide whether to proceed with a transaction.

3. LEGAL BASIS FOR PROCESSING

We collect and process your personal data for a variety of different purposes which are set out in further detail below.

In some cases, we will ask for your consent so that we may process your Personal Data. However, in certain circumstances, applicable data protection laws allow us to process your Personal Data without needing to obtain your consent.

3.1. Processing Personal Data Where Consent Not Obtained

In certain cases, separate consent is not required, including:

• For the performance of a contract.
  ‍To perform our contractual obligations to you, including our fulfilling orders or purchases you have made, contacting you in relation to any issues with your order or use of the Services, in relation to the provision of the Services, or where we need to provide your Personal Data to our service providers related to the provision of the Services.
• To comply with legal obligations.
  ‍To comply with laws, regulators, court orders, or other legal obligations, or pursuant to legal process.
• Legitimate Interests.
  To operate our business and provide the Services, other than in performing our contractual obligations to you for Enhance Clinic’s “legitimate interests” for the purposes of applicable law, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Legitimate interests may include:
  
  - To communicate with you regarding the Services, including to provide you important notices regarding changes to our terms and to address and respond to your requests, inquiries, and complaints.
  - To send you surveys in connection with our Services.
  - To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties.
  - To develop, provide, and improve our Services.
  - To enforce our Terms of Use or this Privacy Notice, or agreements with third parties.

3.2. Consent

When you provide us with personal information to access or purchase our services, we imply that you consent to our collecting it and using it for that specific reason only.

In cases where we are not already authorised to process the Personal Data under applicable law, we will ask for your consent to process your Personal Data, including:

• Marketing:
  ‍We may ask for your consent to contact you by telephone, SMS, post and/or email about other offers, products, promotions, developments or services which we think may be of interest to you and for other marketing purposes.
• Use of Cookies
  ‍The Site uses cookies to improve user experience.
  ‍
  A “cookie” is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to recall Personal Data previously indicated by a web user. Most browsers allow you to control cookies, including whether to accept them, and how to remove them. Cookies can remember login information, preferences, and shopping cart contents. Other cookies, often placed by our partners or other third parties, are used for analytics, marketing, or advertising.
  
  Cookies, as well as other tracking technologies, such as HTML5 local storage, Local Shared Objects (such as “Flash” cookies), web beacons, and similar mechanisms, may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed.
  
  Cookies used for analytics may use non-Personal Data that is not directly linked to you. We use analytics technologies to improve our Site and Services.
  
  Users are advised that if they wish to deny the use and saving of cookies from the Site on to their computer’s hard drive, they should take necessary steps within their web browser’s settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site. For information on how to disable cookies, refer to your browser’s documentation.

3.3. Consent

How do I withdraw my consent?

If after giving consent for us to contact you, you change your mind, you may at any time withdraw your consent. There will always be an Unsubscribe option in all our marketing mails which you can use at any time to unsubscribe from any further email receipt.

You can also delete our mobile application from your phone and cache records and remove any online bookmarks related to our sites.

You can also let us know by emailing us: info@enhanceclinic.ie; by post to Enhance Clinic, 2^nd Floor, 9 Bridge St., Ashbourne, Co. Meath A84 CF85; Mobile: 085 884 4567

4. DE-IDENTIFIED OR ANONYMISED DATA

We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you or through obfuscation or through other means. Our use of anonymised data is not restricted by this Privacy Notice.

5. DATA RETENTION

We will retain your Personal Data for as long as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Notice, we will delete your Personal Data from our systems.

Where permissible, we will also delete your Personal Data upon your request, as further described in the Data Subject Access, Modification, and Deletion Rights section of this Privacy Notice.

6. WHY WE COLLECT AND PROCESS YOUR PERSONAL DATA

We need to process certain of your Personal Data to fulfil our contractual obligations to you and to provide you with the Services.Where we ask for your consent to process your Personal Data, you have the right to withdraw such consent as described in this Privacy Notice. Please note, however, we may be unable to provide you certain Services that require the use of Personal Data.Please note that even where your consent would otherwise be required, we may nevertheless process your Personal Data in accordance with our legitimate interests under applicable law, as described in this Privacy Notice.

7. TRANSFER AND STORAGE OF PERSONAL DATA

Enhance Clinic and associated Services and systems may be stored on secure servers in Europe and the USA.

8. DATA SUBJECT ACCESS, MODIFICATION, AND DELETION RIGHTS

You have the right in certain circumstances to request confirmation from us as to whether we are processing your Personal Data. Where we are processing your Personal Data, you also have the right to request access to, modification of, or deletion of such Personal Data.

9. THIRD PARTY SERVICES

We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of Personal Data and against the accidental loss, destruction, or damage of Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

This Privacy Notice only applies to our Site(s). Our Site(s) or Services may provide a link or otherwise provide access to another website, mobile application, or Internet location (collectively “Third-Party Sites”). We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for Third-Party Sites, their content, or any goods or services available through the Third-Party Sites. Our Privacy Policy does not apply to Third-Party Sites, and any data you provide to Third-Party Sites, you provide at your own risk. We encourage you to review the privacy policies of any Third-Party Sites with which you choose to interact.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

Examples:

Treatment Booking System: System Provider Data Protection Policy and Privacy NoticeOnline Purchase: Stripe Payment GatewayIn particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We take confidentiality seriously and will not pass on or sell your data to anyone, unless there is a legal reason.